Get Free Delivery On Orders Above RS.2,000/- Cash On Delivery Services Is Available Within Pakistan Only.
Shopping at The Fabric Store is easy: Use the e-store link to find what you like. Once you have found an item, choose your size and click on the 'ADD TO CART' button on the product page. Review the items in your shopping bag by clicking the 'SHOPPING CART' link at the top of the page. You can add or remove any items before checking out. Click on 'PROCEED TO PURCHASE' to complete your order.
You can shop at The Fabric Store without creating an account. However, register with us and you'll be able to enjoy the following benefits. Track your orders and review past purchases save your address and payment details so you can shop even quicker next time manage your email preferences and edit important information.
Creating an account at The Fabric Store is very simple. Simply click the sign up button and fill in a small form with all your particulars. Please note that fields accompanied with an asterisk (*) are mandatory to fill out. Once you have created an account, you can simply log on to the site & ‘sign in’.
You can edit the details you have provided to us while making the account by clicking on the ‘My Account’ tab. You can change your billing and shipping address, phone number and other important information on the site in a similar way.
Currently, the following payment methods are accepted: Cash on Delivery This option is available for customers throughout Pakistan. Using this option, you can pay cash to the delivery agent upon receipt of your order. Please ensure that you have the exact amount at hand since our delivery agents do not carry change/petty cash. Prepaid options Our secure payment services allow for VISA, MasterCard, American Express and even PayPal to be used for payment. All your details and your data will be securely transmitted from end-to-end via SSL encryption, once this feature is activated.
Currently, if you are ordering from within Pakistan you can order in Pak Rupees. When ordering from outside Pakistan, you can only order in US Dollars.
We deliver online orders in 3-5 working days in Pakistan.
Currently, we do not offer same day delivery.
Please bear in mind that even though you have placed an item in your SHOPPING BAG, it does not count as a purchase. It is possible that someone else checked out the item while it was in your SHOPPING BAG and the product is now out of stock. If that is the case, then you can simply come back to the site and place a new order when the product is available again.
All your purchases are insured against theft and accidental damage whilst in transit from The Fabric Store to your shipping address. Once your package has been delivered and signed for at your specified address, it is no longer covered. To ensure that your purchases arrive safely and in perfect condition, we require proof of delivery for all orders and are unable to authorize for packages to be delivered without a signature.
You do not have to pay any duties or taxes when you purchase a product from The Fabric Store because we offer free shipping and do not charge additional costs to our customers for all local orders. International orders will be charged according to location.
We are only able to deliver to one address per order. If you would like to send your purchases to multiple addresses, we suggest that you place a separate order for each destination.
Before your purchases have been prepared for dispatch we can cancel an item, change the size or edit your billing and shipping details. Online payment based orders can only be cancelled within a week once placed. Please note that, we'll be unable to combine orders or add pieces to an existing order once it has been placed.
We dont have any exchange policy or return policy in normal circumstances. In the rare case that a faulty, damaged or incomplete item was delivered to you, you can contact our customer service. Customers can exchange their order for a different product or avail the option of Online Store Credit for the same amount (minus shipping costs), in case they wish to return a product.
We do not offer any refunds. We do, however, give online store credit of equal value, which you can use to shop for something else at a later date. Please note that this is only applicable if you return the item within 7 days and it is not inclusive of shipping costs.
In the rare case that a faulty, damaged or incomplete item was delivered to you, you can contact our customer service. Customers can exchange their order for a different product or avail the option of Online Store Credit for the same amount (minus shipping costs), in case they wish to return a product.